Which of the three elements of the community innovation process—inclusive, collaborative or resourceful—if any, has been most important, relevant or valuable to making progress in your work? Why?
The collaborative process has always been the key element of our innovation process. There has been tension within this process and a strain on Four Bands resources to support the collaborative efforts. I’ve been conducting quite a bit of research on collaboration and found an article in the Harvard Business Review which illuminated most of the tension for FBCF.
“First, it’s important to distinguish among the three types of “collaborative resources” that individual employees invest in others to create value: informational, social, and personal. Informational resources are knowledge and skills—expertise that can be recorded and passed on. Social resources involve one’s awareness, access, and position in a network, which can be used to help colleagues better collaborate with one another. Personal resources include one’s own time and energy. These three resource types are not equally efficient. Informational and social resources can be shared—often in a single exchange—without depleting the collaborator’s supply. That is, when I offer you knowledge or network awareness, I also retain it for my own use. But an individual employee’s time and energy are finite, so each request to participate in or approve decisions for a project leaves less available for that person’s own work.”
Distinguishing between these three types of collaborative resources has been very helpful in making progress in our work.